Citrus Packhouse Best Practice Handbook - Citrus Resource Warehouse A practical resource for packhouse owners, managers, and their teams to continually improve their business and operational performance.

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook?format=html Mon, 15 Aug 2022 09:40:11 +0200 en-GB hourly 1 Toolkit 6.5 - Change Control https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-6-product-quality/toolkit-6-5-change-control/8208-toolkit-6-5-change-control?format=html Toolkit 6.5 - Change Control Workflow: Product Quality
Target Audience: Managers, supervisors, and service providers

Resource List

1.  2021 References Basic Risk Assessment Template
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-6-product-quality/toolkit-6-5-change-control/8208-toolkit-6-5-change-control?format=html Workflow: Product Quality
Target Audience: Managers, supervisors, and service providers

Resource List

1.  2021 References Basic Risk Assessment Template
]]> angela@citrusacademy.org.za (Angela) Toolkit 6.5 - Change Control Mon, 15 Aug 2022 09:40:11 +0200 Toolkit 15.1 - Social Responsibility and Ethical Governance https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-15-social-responsibility-and-ethical-governance/toolkit-15-1-social-responsibility-and-ethical-governance/8207-220810-crw-handbook-dummy-upload-63?format=html Toolkit 15.1 - Social Responsibility and Ethical Governance Workflow: Social Responsibility and Ethical Governance
Target Audience: Packhouse owners, and managers

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-15-social-responsibility-and-ethical-governance/toolkit-15-1-social-responsibility-and-ethical-governance/8207-220810-crw-handbook-dummy-upload-63?format=html Workflow: Social Responsibility and Ethical Governance
Target Audience: Packhouse owners, and managers

]]> angela@citrusacademy.org.za (Angela) Toolkit 15.1 - Social Responsibility and Ethical Governance Wed, 10 Aug 2022 11:12:12 +0200 Toolkit 14.3 - Technical, Employee and Team Training https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-14-training/toolkit-14-3-technical-employee-and-team-training/8206-220810-crw-handbook-dummy-upload-62?format=html Toolkit 14.3 - Technical, Employee and Team Training Workflow: Training
Target Audience: Employees and teams


Resource List

1.  2021 References Learning Aids and Resources (Citrus Academy)
2.  2021 Information E-learning Courses (Citrus Academy)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-14-training/toolkit-14-3-technical-employee-and-team-training/8206-220810-crw-handbook-dummy-upload-62?format=html Workflow: Training
Target Audience: Employees and teams


Resource List

1.  2021 References Learning Aids and Resources (Citrus Academy)
2.  2021 Information E-learning Courses (Citrus Academy)
]]> angela@citrusacademy.org.za (Angela) Toolkit 14.3 - Technical, Employee and Team Training Wed, 10 Aug 2022 11:11:45 +0200 Toolkit 14.2 - Managerial and Supervisory Training https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-14-training/toolkit-14-2-managerial-and-supervisory-training/8205-220810-crw-handbook-dummy-upload-61?format=html Toolkit 14.2 - Managerial and Supervisory Training Workflow: Training
Target Audience: Packhouse owners and managers

Resource List

1.  Green icon Personal Development Plans for each Manager and Supervisor
2.  Green icon Skills Development Service Provider List (management training)
3.  Green icon Training Matrix (management training)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-14-training/toolkit-14-2-managerial-and-supervisory-training/8205-220810-crw-handbook-dummy-upload-61?format=html Workflow: Training
Target Audience: Packhouse owners and managers

Resource List

1.  Green icon Personal Development Plans for each Manager and Supervisor
2.  Green icon Skills Development Service Provider List (management training)
3.  Green icon Training Matrix (management training)
]]> angela@citrusacademy.org.za (Angela) Toolkit 14.2 - Managerial and Supervisory Training Wed, 10 Aug 2022 11:11:14 +0200 Toolkit 14.1 - Skills Development Planning https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-14-training/toolkit-14-1-skills-development-planning/8204-220810-crw-handbook-dummy-upload-60?format=html Toolkit 14.1 - Skills Development Planning Workflow: Training
Target Audience: Operations managers, technical leads, and HR managers


Resource List

1.  2021 References Skills Matrix Example
2.  Green icon Organising Framework for Occupations (OFO) (2019)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-14-training/toolkit-14-1-skills-development-planning/8204-220810-crw-handbook-dummy-upload-60?format=html Workflow: Training
Target Audience: Operations managers, technical leads, and HR managers


Resource List

1.  2021 References Skills Matrix Example
2.  Green icon Organising Framework for Occupations (OFO) (2019)
]]> angela@citrusacademy.org.za (Angela) Toolkit 14.1 - Skills Development Planning Wed, 10 Aug 2022 11:10:33 +0200 Toolkit 13.3 - Managing Focused Improvement Projects https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-13-improvement-projects/toolkit-13-3-managing-focused-improvement-projects/8203-220810-crw-handbook-dummy-upload-59?format=html Toolkit 13.3 - Managing Focused Improvement Projects Workflow: Improvement Projects
Target Audience: Leadership team, supervisors, and contractors


Resource List

1.  2021 Downloads Gantt Chart Example 1 and Example 2
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-13-improvement-projects/toolkit-13-3-managing-focused-improvement-projects/8203-220810-crw-handbook-dummy-upload-59?format=html Workflow: Improvement Projects
Target Audience: Leadership team, supervisors, and contractors


Resource List

1.  2021 Downloads Gantt Chart Example 1 and Example 2
]]> angela@citrusacademy.org.za (Angela) Toolkit 13.3 - Managing Focused Improvement Projects Wed, 10 Aug 2022 11:09:55 +0200 Toolkit 13.1 - Understanding the Operational Process https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-13-improvement-projects/toolkit-13-1-understanding-the-operational-process/8201-220810-crw-handbook-dummy-upload-57?format=html Toolkit 13.1 - Understanding the Operational Process Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors and contractors


Resource List

1.  2021 References Basic Process Map Example
2.  2021 Downloads Process Mapping Example and Template
3.  2021 Information ARIS Express
4.  2021 References Basic Modelling Training using Aris Express
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-13-improvement-projects/toolkit-13-1-understanding-the-operational-process/8201-220810-crw-handbook-dummy-upload-57?format=html Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors and contractors


Resource List

1.  2021 References Basic Process Map Example
2.  2021 Downloads Process Mapping Example and Template
3.  2021 Information ARIS Express
4.  2021 References Basic Modelling Training using Aris Express
]]> angela@citrusacademy.org.za (Angela) Toolkit 13.1 - Understanding the Operational Process Wed, 10 Aug 2022 11:08:27 +0200 Toolkit 12.2 - Structured Problem Solving https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-12-problem-solving/toolkit-12-2-structured-problem-solving/8200-220810-crw-handbook-dummy-upload-56?format=html Toolkit 12.2 - Structured Problem Solving Workflow: Problem Solving
Target Audience: Leadership team, supervisors, and contractors


Resource List

1.  2021 Downloads 5WHY Template
2.  2021 References 5WHY Process Description
3.  2021 References Brainstorming Process Description
4.  2021 Information The Six Sigma Strategy's DMAIC Problem-Solving Method by Martin Murray (updated on July 30, 2019)
5.  2021 References Corrective Action Process Steps
6. 2021 Downloads QFR Example
7. 2021 References Problem Solving – Effectiveness Exercise
8. 2021 Downloads Problem Solving – Triggers and Escalation Matrix Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-12-problem-solving/toolkit-12-2-structured-problem-solving/8200-220810-crw-handbook-dummy-upload-56?format=html Workflow: Problem Solving
Target Audience: Leadership team, supervisors, and contractors


Resource List

1.  2021 Downloads 5WHY Template
2.  2021 References 5WHY Process Description
3.  2021 References Brainstorming Process Description
4.  2021 Information The Six Sigma Strategy's DMAIC Problem-Solving Method by Martin Murray (updated on July 30, 2019)
5.  2021 References Corrective Action Process Steps
6. 2021 Downloads QFR Example
7. 2021 References Problem Solving – Effectiveness Exercise
8. 2021 Downloads Problem Solving – Triggers and Escalation Matrix Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 12.2 - Structured Problem Solving Wed, 10 Aug 2022 11:07:22 +0200 Toolkit 12.1 - Managing Problem Situations https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-12-problem-solving/toolkit-12-1-managing-problem-situations/8199-220810-crw-handbook-dummy-upload-55?format=html Toolkit 12.1 - Managing Problem Situations Workflow: Problem Solving
Target Audience: Leadership team, supervisors, and contractors


Resource List

1.  2021 Information Corrective Action Explained [ISO 9001 Procedure] by Richard Keen (updated 19 October 2020)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-12-problem-solving/toolkit-12-1-managing-problem-situations/8199-220810-crw-handbook-dummy-upload-55?format=html Workflow: Problem Solving
Target Audience: Leadership team, supervisors, and contractors


Resource List

1.  2021 Information Corrective Action Explained [ISO 9001 Procedure] by Richard Keen (updated 19 October 2020)
]]> angela@citrusacademy.org.za (Angela) Toolkit 12.1 - Managing Problem Situations Wed, 10 Aug 2022 11:06:32 +0200 Toolkit 11.2 - Audit and Certification Compliance https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-11-administrative-excellence/toolkit-11-2-audit-and-certification-compliance/8198-220810-crw-handbook-dummy-upload-54?format=html Toolkit 11.2 - Audit and Certification Compliance Workflow: Administrative Excellence
Target Audience: Owners, managers, and supervisors


Resource List

1.  2021 References Citrus Export Standards (Citrus Academy)
2. 2021 References Production Learning Material – Food Safety (Citrus Academy)
3.  2021 References SIZA Updates and Reports
4.  2021 References BRC Global Standard Food Safety
5. 2021 References Export Citrus Postharvest Treatment Declarations and Labelling Considerations for 2020 (CRI - Cutting Edge 290/2020)
6. 2021 References Export Citrus Postharvest Treatment Labelling Considerations (CRI - Cutting Edge 202/2015)
7. 2021 References CRI Recommended Usage Restrictions (MRLs) 04/2022
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-11-administrative-excellence/toolkit-11-2-audit-and-certification-compliance/8198-220810-crw-handbook-dummy-upload-54?format=html Workflow: Administrative Excellence
Target Audience: Owners, managers, and supervisors


Resource List

1.  2021 References Citrus Export Standards (Citrus Academy)
2. 2021 References Production Learning Material – Food Safety (Citrus Academy)
3.  2021 References SIZA Updates and Reports
4.  2021 References BRC Global Standard Food Safety
5. 2021 References Export Citrus Postharvest Treatment Declarations and Labelling Considerations for 2020 (CRI - Cutting Edge 290/2020)
6. 2021 References Export Citrus Postharvest Treatment Labelling Considerations (CRI - Cutting Edge 202/2015)
7. 2021 References CRI Recommended Usage Restrictions (MRLs) 04/2022
]]> angela@citrusacademy.org.za (Angela) Toolkit 11.2 - Audit and Certification Compliance Wed, 10 Aug 2022 11:04:10 +0200 Toolkit 11.1 - Administrative Excellence https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-11-administrative-excellence/toolkit-11-1-administrative-excellence/8197-220810-crw-handbook-dummy-upload-53?format=html Toolkit 11.1 - Administrative Excellence Workflow: Administrative Excellence
Target Audience: Owners, managers, and administrators


Resource List

1.  2021 References Data / Admin Process Flow Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-11-administrative-excellence/toolkit-11-1-administrative-excellence/8197-220810-crw-handbook-dummy-upload-53?format=html Workflow: Administrative Excellence
Target Audience: Owners, managers, and administrators


Resource List

1.  2021 References Data / Admin Process Flow Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 11.1 - Administrative Excellence Wed, 10 Aug 2022 11:02:58 +0200 Toolkit 10.3 - Procuring Services https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-10-procurement/toolkit-10-3-procuring-services/8196-220810-crw-handbook-dummy-upload-52?format=html Toolkit 10.3 - Procuring Services Workflow: Procurement
Target Audience: Packhouse owners, and managers

Resource List

1.  2021 References Supply and Marketing Agreement Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-10-procurement/toolkit-10-3-procuring-services/8196-220810-crw-handbook-dummy-upload-52?format=html Workflow: Procurement
Target Audience: Packhouse owners, and managers

Resource List

1.  2021 References Supply and Marketing Agreement Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 10.3 - Procuring Services Wed, 10 Aug 2022 11:02:25 +0200 Toolkit 10.1 - Procurement in General https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-10-procurement/toolkit-10-1-procurement-in-general/8194-220810-crw-handbook-dummy-upload-50?format=html Toolkit 10.1 - Procurement in General Workflow: Procurement
Target Audience: Packhouse managers, and buyers

Resource List

1.  2021 References Hydrochloric acid shortage in South Africa (CRI Cutting Edge 322/2021)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-10-procurement/toolkit-10-1-procurement-in-general/8194-220810-crw-handbook-dummy-upload-50?format=html Workflow: Procurement
Target Audience: Packhouse managers, and buyers

Resource List

1.  2021 References Hydrochloric acid shortage in South Africa (CRI Cutting Edge 322/2021)
]]> angela@citrusacademy.org.za (Angela) Toolkit 10.1 - Procurement in General Wed, 10 Aug 2022 11:01:00 +0200 Toolkit 9.3 - Technology and Automation https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-9-improving-the-asset/toolkit-9-3-technology-and-automation/8193-220810-crw-handbook-dummy-upload-49?format=html Toolkit 9.3 - Technology and Automation Workflow: Improving the Asset
Target Audience: Packhouse owners and managers, operations managers, technical and engineering leads, and procurement managers

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-9-improving-the-asset/toolkit-9-3-technology-and-automation/8193-220810-crw-handbook-dummy-upload-49?format=html Workflow: Improving the Asset
Target Audience: Packhouse owners and managers, operations managers, technical and engineering leads, and procurement managers

]]> angela@citrusacademy.org.za (Angela) Toolkit 9.3 - Technology and Automation Wed, 10 Aug 2022 10:58:47 +0200 Toolkit 9.2 - Capital Project Management https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-9-improving-the-asset/toolkit-9-2-capital-project-management/8192-220810-crw-handbook-dummy-upload-48?format=html Toolkit 9.2 - Capital Project Management Workflow: Improving the Asset
Target Audience: Packhouse owners and managers, operations and engineers

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-9-improving-the-asset/toolkit-9-2-capital-project-management/8192-220810-crw-handbook-dummy-upload-48?format=html Workflow: Improving the Asset
Target Audience: Packhouse owners and managers, operations and engineers

]]> angela@citrusacademy.org.za (Angela) Toolkit 9.2 - Capital Project Management Wed, 10 Aug 2022 10:58:17 +0200 Toolkit 9.1 - Capital Projects Planning https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-9-improving-the-asset/toolkit-9-1-capital-projects-planniing/8191-220810-crw-handbook-dummy-upload-47?format=html Toolkit 9.1 - Capital Projects Planning Workflow: Improving the Asset
Target Audience: Packhouse owners, packhouse operations managers, industrial and systems engineers

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-9-improving-the-asset/toolkit-9-1-capital-projects-planniing/8191-220810-crw-handbook-dummy-upload-47?format=html Workflow: Improving the Asset
Target Audience: Packhouse owners, packhouse operations managers, industrial and systems engineers

]]> angela@citrusacademy.org.za (Angela) Toolkit 9.1 - Capital Projects Planning Wed, 10 Aug 2022 10:56:57 +0200 Toolkit 8.3 - Critical Equipment https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-8-maintenance-and-asset-care/toolkit-8-3-critical-equipment/8190-220810-crw-handbook-dummy-upload-46?format=html Toolkit 8.3 - Critical Equipment Workflow: Maintenance and Asset Care
Target Audience: Managers, technical leads, supervisors, equipment operators, contractors

Resource List

1.  2021 References Critical Equipment Logsheet
2.  2021 References Critical Equipment Criteria Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-8-maintenance-and-asset-care/toolkit-8-3-critical-equipment/8190-220810-crw-handbook-dummy-upload-46?format=html Workflow: Maintenance and Asset Care
Target Audience: Managers, technical leads, supervisors, equipment operators, contractors

Resource List

1.  2021 References Critical Equipment Logsheet
2.  2021 References Critical Equipment Criteria Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 8.3 - Critical Equipment Wed, 10 Aug 2022 10:55:11 +0200 Toolkit 8.2 - A Reliability Approach to Asset Care https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-8-maintenance-and-asset-care/toolkit-8-2-a-reliability-approach-to-asset-care/8189-220810-crw-handbook-dummy-upload-45?format=html Toolkit 8.2 - A Reliability Approach to Asset Care Workflow: Maintenance and Asset Care
Target Audience: Managers, technical leads, supervisors, equipment operators and contractors

Resource List

1.  2021 Information Seven steps to maintenance strategy by Paul Adams (9 August 2019)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-8-maintenance-and-asset-care/toolkit-8-2-a-reliability-approach-to-asset-care/8189-220810-crw-handbook-dummy-upload-45?format=html Workflow: Maintenance and Asset Care
Target Audience: Managers, technical leads, supervisors, equipment operators and contractors

Resource List

1.  2021 Information Seven steps to maintenance strategy by Paul Adams (9 August 2019)
]]> angela@citrusacademy.org.za (Angela) Toolkit 8.2 - A Reliability Approach to Asset Care Wed, 10 Aug 2022 10:54:39 +0200 Toolkit 8.1 - Maintenance KPIs https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-8-maintenance-and-asset-care/toolkit-8-1-maintenance-kpis/8188-220810-crw-handbook-dummy-upload-44?format=html Toolkit 8.1 - Maintenance KPIs Workflow: Maintenance and Asset Care
Target Audience: Operations, maintenance, technical managers, and contractors

Resource List

1.  2021 Information Seven steps to maintenance strategy by Paul Adams (9 August, 2019)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-8-maintenance-and-asset-care/toolkit-8-1-maintenance-kpis/8188-220810-crw-handbook-dummy-upload-44?format=html Workflow: Maintenance and Asset Care
Target Audience: Operations, maintenance, technical managers, and contractors

Resource List

1.  2021 Information Seven steps to maintenance strategy by Paul Adams (9 August, 2019)
]]> angela@citrusacademy.org.za (Angela) Toolkit 8.1 - Maintenance KPIs Wed, 10 Aug 2022 10:52:26 +0200 Toolkit 7.2 - Safety Management https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-7-health-and-safety/toolkit-7-2-safety-management/8187-220810-crw-handbook-dummy-upload-43?format=html Toolkit 7.2 - Safety Management Workflow: Health and Safety
Target Audience: All staff, contractors, service providers, and visitors

Resource List

1.  2021 Information OSHA's 5 Workplace Hazards
2.  2021 References Basic Risk Assessment Template
3.  2021 References OHSAS Gap Analysis Checklist
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-packhouse-best-practice-handbook/workflow-7-health-and-safety/toolkit-7-2-safety-management/8187-220810-crw-handbook-dummy-upload-43?format=html Workflow: Health and Safety
Target Audience: All staff, contractors, service providers, and visitors

Resource List

1.  2021 Information OSHA's 5 Workplace Hazards
2.  2021 References Basic Risk Assessment Template
3.  2021 References OHSAS Gap Analysis Checklist
]]> angela@citrusacademy.org.za (Angela) Toolkit 7.2 - Safety Management Wed, 10 Aug 2022 10:50:58 +0200