Citrus Production Best Practice Handbook - Citrus Resource Warehouse A practical resource for farmers and their teams to continually improve their business and operational performance.

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook?format=html Mon, 17 May 2021 13:52:39 +0200 en-GB hourly 1 Toolkit 0.2 - The Principles of Continuous Improvement https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/introduction/the-principles-of-continuous-improvement/7138-toolkit-0-2-the-principles-of-continuous-improvement?format=html Toolkit 0.2 - The Principles of Continuous Improvement Workflow: Introduction
Target Audience: Farmers, and their teams

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/introduction/the-principles-of-continuous-improvement/7138-toolkit-0-2-the-principles-of-continuous-improvement?format=html Workflow: Introduction
Target Audience: Farmers, and their teams

]]> angela@citrusacademy.org.za (Angela) Toolkit 0.2 - The Principles of Continuous Improvement Mon, 17 May 2021 13:52:39 +0200 Toolkit 0.1 - Introduction to the Citrus Production Best Practice Handbook https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/introduction/introduction-to-the-citrus-production-best-practice-handbook/7137-toolkit-0-1-introduction-to-the-citrus-production-best-practice-handbook?format=html Toolkit 0.1 - Introduction to the Citrus Production Best Practice Handbook Workflow: Introduction
Target Audience: Farmers and their teams

Click on the image below for a brief introduction to the Handbook.

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]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/introduction/introduction-to-the-citrus-production-best-practice-handbook/7137-toolkit-0-1-introduction-to-the-citrus-production-best-practice-handbook?format=html Workflow: Introduction
Target Audience: Farmers and their teams

Click on the image below for a brief introduction to the Handbook.

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]]> angela@citrusacademy.org.za (Angela) Toolkit 0.1 - Introduction to the Citrus Production Best Practice Handbook Mon, 17 May 2021 13:52:21 +0200 Toolkit 5.5 - Change Control https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-5-change-control/7123-toolkit-5-5-change-control?format=html Toolkit 5.5 - Change Control Workflow: Product Quality
Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1.  2021 References Basic Risk Assessment Template
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-5-change-control/7123-toolkit-5-5-change-control?format=html Workflow: Product Quality
Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1.  2021 References Basic Risk Assessment Template
]]> angela@citrusacademy.org.za (Angela) Toolkit 5.5 - Change Control Tue, 04 May 2021 19:27:14 +0200 Toolkit 5.4 - Improving Quality and KPIs https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-4-improving-quality-and-kpis/7122-toolkit-5-4-improving-quality-and-kpis-1?format=html Toolkit 5.4 - Improving Quality and KPIs Workflow: Product Quality
Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1.  2021 Information Benchmarking Reference
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-4-improving-quality-and-kpis/7122-toolkit-5-4-improving-quality-and-kpis-1?format=html Workflow: Product Quality
Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1.  2021 Information Benchmarking Reference
]]> angela@citrusacademy.org.za (Angela) Toolkit 5.4 - Improving Quality and KPIs Tue, 04 May 2021 19:27:12 +0200 Toolkit 5.3 - Quality Assurance and Control https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-3-quality-assurance-and-control/7121-toolkit-5-3-quality-assurance-and-control-1?format=html Toolkit 5.3 - Quality Assurance and Control Workflow: Product Quality
Target Audience: Farm leadership, contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1. 2021 References SOP Example
2. 2021 References Service Level Agreement (SLA) Example
3. 2021 Information Quality Assurance vs. Quality Control
4. 2021 References Service Level Agreement (SLA) Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-3-quality-assurance-and-control/7121-toolkit-5-3-quality-assurance-and-control-1?format=html Workflow: Product Quality
Target Audience: Farm leadership, contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1. 2021 References SOP Example
2. 2021 References Service Level Agreement (SLA) Example
3. 2021 Information Quality Assurance vs. Quality Control
4. 2021 References Service Level Agreement (SLA) Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 5.3 - Quality Assurance and Control Tue, 04 May 2021 19:27:09 +0200 Toolkit 5.2 - Setting Standards and Planning for Quality https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-2-setting-standards-and-planning-for-quality/7120-toolkit-5-2-setting-standards-and-planning-for-quality-1?format=html Toolkit 5.2 - Setting Standards and Planning for Quality Workflow: Product Quality
Target Audience: Farm managers, contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1. 2021 Downloads Quality Plan Excel Template
2. 2021 Information Quality Management System: Good Agricultural Practice (GAP) for on-farm production in Thailand
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-2-setting-standards-and-planning-for-quality/7120-toolkit-5-2-setting-standards-and-planning-for-quality-1?format=html Workflow: Product Quality
Target Audience: Farm managers, contractors, service providers, supervisors, product agents, and strategic partners

Resource List

1. 2021 Downloads Quality Plan Excel Template
2. 2021 Information Quality Management System: Good Agricultural Practice (GAP) for on-farm production in Thailand
]]> angela@citrusacademy.org.za (Angela) Toolkit 5.2 - Setting Standards and Planning for Quality Tue, 04 May 2021 19:27:07 +0200 Toolkit 5.1 - Developing a Quality Vision and Culture https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-1-developing-a-quality-vision-and-culture/7119-toolkit-5-1-developing-a-quality-vision-and-culture-1?format=html Toolkit 5.1 - Developing a Quality Vision and Culture Workflow: Product Quality
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1. 2021 Information Voice of the Customer (VOC): A Tool for Continual Improvement (1 March 2017)
2. 2021 Information Cost of Quality (COQ)
3. 2021 Information The Top Four Ways to Assure Quality at the Source by Sara Thompson (15 October 2019)
4. 2021 References Simplified Steps to Quality at Source
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-1-developing-a-quality-vision-and-culture/7119-toolkit-5-1-developing-a-quality-vision-and-culture-1?format=html Workflow: Product Quality
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1. 2021 Information Voice of the Customer (VOC): A Tool for Continual Improvement (1 March 2017)
2. 2021 Information Cost of Quality (COQ)
3. 2021 Information The Top Four Ways to Assure Quality at the Source by Sara Thompson (15 October 2019)
4. 2021 References Simplified Steps to Quality at Source
]]> angela@citrusacademy.org.za (Angela) Toolkit 5.1 - Developing a Quality Vision and Culture Tue, 04 May 2021 19:27:05 +0200 Toolkit 7.2 - Critical Equipment https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/7-maintainance-and-asset-care/7-2-critical-equipment/7118-toolkit-7-2-critical-equipment?format=html Toolkit 7.2 - Critical Equipment Workflow: Maintenance and Asset Care
Target Audience: Farmer, supervisors, equipment operators, and contractors

Resource List

1.  2021 References Critical Equipment Logsheet
2. 2021 References Critical Equipment Criteria Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/7-maintainance-and-asset-care/7-2-critical-equipment/7118-toolkit-7-2-critical-equipment?format=html Workflow: Maintenance and Asset Care
Target Audience: Farmer, supervisors, equipment operators, and contractors

Resource List

1.  2021 References Critical Equipment Logsheet
2. 2021 References Critical Equipment Criteria Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 7.2 - Critical Equipment Tue, 04 May 2021 16:40:36 +0200 Toolkit 14.2 - Managerial and Supervisory Training https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/14-training/14-2-managerial-and-supervisory-training/7113-14-2-managerial-and-supervisory-training-v4-ap?format=html Toolkit 14.2 - Managerial and Supervisory Training Workflow: Training
Target Audience: Farm managers, production managers and supervisors


Resource List

1.  Green icon Personal Development Plans for each manager and supervisor
2. Green icon Skills development service provider list (management training)
3. Green icon Training Matrix (management training)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/14-training/14-2-managerial-and-supervisory-training/7113-14-2-managerial-and-supervisory-training-v4-ap?format=html Workflow: Training
Target Audience: Farm managers, production managers and supervisors


Resource List

1.  Green icon Personal Development Plans for each manager and supervisor
2. Green icon Skills development service provider list (management training)
3. Green icon Training Matrix (management training)
]]> angela@citrusacademy.org.za (Angela) Toolkit 14.2 - Managerial and Supervisory Training Tue, 04 May 2021 10:54:15 +0200 Toolkit 14.3 - Technical, Employee and Team Training https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/14-training/14-3-technical-employee-and-team-training/7112-toolkit14-3-technical-employee-and-team-training?format=html Toolkit 14.3 - Technical, Employee and Team Training Workflow: Training
Target Audience: Employees, and teams


Resource List

2. 2021 References Learning Aids and Resources (Citrus Academy)
3. 2021 Information E-learning Courses (Citrus Academy)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/14-training/14-3-technical-employee-and-team-training/7112-toolkit14-3-technical-employee-and-team-training?format=html Workflow: Training
Target Audience: Employees, and teams


Resource List

2. 2021 References Learning Aids and Resources (Citrus Academy)
3. 2021 Information E-learning Courses (Citrus Academy)
]]> angela@citrusacademy.org.za (Angela) Toolkit 14.3 - Technical, Employee and Team Training Tue, 04 May 2021 10:53:41 +0200 Toolkit 14.1 - Skills Development Planning https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/14-training/14-1-skills-development-planning/7110-toolkit-14-1-skills-development-planning?format=html Toolkit 14.1 - Skills Development Planning Workflow: Training
Target Audience: Farm, operations and production managers, and HR managers


Resource List

1.  2021 References Skills Matrix Example
2. Green icon Organising Framework for Occupations (OFO) (2019)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/14-training/14-1-skills-development-planning/7110-toolkit-14-1-skills-development-planning?format=html Workflow: Training
Target Audience: Farm, operations and production managers, and HR managers


Resource List

1.  2021 References Skills Matrix Example
2. Green icon Organising Framework for Occupations (OFO) (2019)
]]> angela@citrusacademy.org.za (Angela) Toolkit 14.1 - Skills Development Planning Tue, 04 May 2021 10:53:36 +0200 Toolkit 13.3 - Managing Focused Improvement Projects https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/13-improvement-projects/13-3-managing-focused-improvement-projects/7109-toolkit-13-3-managing-focused-improvement-projects?format=html Toolkit 13.3 - Managing Focused Improvement Projects Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 Downloads Gantt Chart Example 1 and Example 2
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/13-improvement-projects/13-3-managing-focused-improvement-projects/7109-toolkit-13-3-managing-focused-improvement-projects?format=html Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 Downloads Gantt Chart Example 1 and Example 2
]]> angela@citrusacademy.org.za (Angela) Toolkit 13.3 - Managing Focused Improvement Projects Tue, 04 May 2021 10:17:30 +0200 Toolkit 13.2 - Identify Key Losses and Register Improvement Projects https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/13-improvement-projects/13-2-identify-key-losses-and-registering-improvement-projects/7108-toolkit-13-2-identify-key-losses-and-register-improvement-projects?format=html Toolkit 13.2 - Identify Key Losses and Register Improvement Projects Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors, and contractors



Resource List

1.  2021 Downloads L&W Analysis Template Example
2. 2021 References The 16 Losses in TPM
3. 2021 References TIMWOOD Losses and Waste Categories
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/13-improvement-projects/13-2-identify-key-losses-and-registering-improvement-projects/7108-toolkit-13-2-identify-key-losses-and-register-improvement-projects?format=html Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors, and contractors



Resource List

1.  2021 Downloads L&W Analysis Template Example
2. 2021 References The 16 Losses in TPM
3. 2021 References TIMWOOD Losses and Waste Categories
]]> angela@citrusacademy.org.za (Angela) Toolkit 13.2 - Identify Key Losses and Register Improvement Projects Tue, 04 May 2021 10:17:28 +0200 Toolkit 13.1 - Understanding the Operational Process https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/13-improvement-projects/13-1-understanding-the-operational-process/7107-toolkit-13-1-understanding-the-operational-process?format=html Toolkit 13.1 - Understanding the Operational Process Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 References Basic Process Map Example
2. 2021 Downloads Process Mapping Template and Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/13-improvement-projects/13-1-understanding-the-operational-process/7107-toolkit-13-1-understanding-the-operational-process?format=html Workflow: Improvement Projects
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 References Basic Process Map Example
2. 2021 Downloads Process Mapping Template and Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 13.1 - Understanding the Operational Process Tue, 04 May 2021 10:17:27 +0200 Toolkit 11.1 - Value Chain Alignment https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/11-value-chain-alignment/11-1-value-chain-alignment/7106-toolkit-11-1-value-chain-alignment?format=html Toolkit 11.1 - Value Chain Alignment Workflow: Value Chain Alignment
Target Audience: Leadership team, strategic partners, supervisors, and contractors

Resource List

1.  2021 Information Value Chains Explained
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/11-value-chain-alignment/11-1-value-chain-alignment/7106-toolkit-11-1-value-chain-alignment?format=html Workflow: Value Chain Alignment
Target Audience: Leadership team, strategic partners, supervisors, and contractors

Resource List

1.  2021 Information Value Chains Explained
]]> angela@citrusacademy.org.za (Angela) Toolkit 11.1 - Value Chain Alignment Tue, 04 May 2021 09:50:59 +0200 Toolkit 12.2 - Structured Problem Solving https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-2-structured-problem-solving/7105-toolkit-12-2-structured-problem-solving?format=html Toolkit 12.2 - Structured Problem Solving Workflow: Problem Solving
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 Downloads 5WHY Template
2. 2021 Information 5Whys (Getting to the Root of a Problem Quickly)
3. 2021 References Brainstorming Process Description
4. 2021 Information The Six Sigma Strategy’s DMAIC Problem-Solving Method by Martin Murray (updated July 30, 2019)
5. 2021 References Corrective Action Process Steps
6. 2021 Downloads QFR Example
7. 2021 References Problem Solving – Effectiveness Exercise
8. 2021 Downloads Problem Solving – Triggers and Escalation Matrix Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-2-structured-problem-solving/7105-toolkit-12-2-structured-problem-solving?format=html Workflow: Problem Solving
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 Downloads 5WHY Template
2. 2021 Information 5Whys (Getting to the Root of a Problem Quickly)
3. 2021 References Brainstorming Process Description
4. 2021 Information The Six Sigma Strategy’s DMAIC Problem-Solving Method by Martin Murray (updated July 30, 2019)
5. 2021 References Corrective Action Process Steps
6. 2021 Downloads QFR Example
7. 2021 References Problem Solving – Effectiveness Exercise
8. 2021 Downloads Problem Solving – Triggers and Escalation Matrix Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 12.2 - Structured Problem Solving Tue, 04 May 2021 09:50:18 +0200 Toolkit 12.1 - Abnormal (Non-conformant) Situation Management https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-1-abnormal-non-conformant-situation-management/7104-toolkit-12-1-abnormal-non-conformant-situation-management?format=html Toolkit 12.1 - Abnormal (Non-conformant) Situation Management Workflow: Problem Solving
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 Information Corrective Action Explained (with Procedure) by Richard Keen (updated October 19, 2020)
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-1-abnormal-non-conformant-situation-management/7104-toolkit-12-1-abnormal-non-conformant-situation-management?format=html Workflow: Problem Solving
Target Audience: Leadership team, strategic partner, supervisors, and contractors


Resource List

1.  2021 Information Corrective Action Explained (with Procedure) by Richard Keen (updated October 19, 2020)
]]> angela@citrusacademy.org.za (Angela) Toolkit 12.1 - Abnormal (Non-conformant) Situation Management Tue, 04 May 2021 09:50:16 +0200 Toolkit 10.2 - Community Property Associations and Cooperatives https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/10-institutional-effectiveness/10-2-community-property-assoc-mgt-and-cooperatives/7103-toolkit-10-2-community-property-associations-cooperatives?format=html Toolkit 10.2 - Community Property Associations and Cooperatives Workflow: Institutional Effectiveness
Target Audience: Farm owners in the form of community property associations (CPAs) and cooperative structures (co-ops)

]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/10-institutional-effectiveness/10-2-community-property-assoc-mgt-and-cooperatives/7103-toolkit-10-2-community-property-associations-cooperatives?format=html Workflow: Institutional Effectiveness
Target Audience: Farm owners in the form of community property associations (CPAs) and cooperative structures (co-ops)

]]> angela@citrusacademy.org.za (Angela) Toolkit 10.2 - Community Property Association Management and Cooperatives Mon, 03 May 2021 21:02:29 +0200 Toolkit 10.1 - Strategic Partnerships https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/10-institutional-effectiveness/10-1-strategic-partnerships/7102-toolkit-10-1-strategic-partnerships?format=html Toolkit 10.1 - Strategic Partnerships Workflow: Institutional Effectiveness
Target Audience: Farm owners

Resource List

1.  2021 References Supply and Marketing Agreement Example
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/10-institutional-effectiveness/10-1-strategic-partnerships/7102-toolkit-10-1-strategic-partnerships?format=html Workflow: Institutional Effectiveness
Target Audience: Farm owners

Resource List

1.  2021 References Supply and Marketing Agreement Example
]]> angela@citrusacademy.org.za (Angela) Toolkit 10.1 - Strategic Partnerships Mon, 03 May 2021 21:02:27 +0200 Toolkit 9.2 - Audit & Certification Compliance Documentation https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/9-administrative-excellence/9-2-audit-certification-compliance-documentation/7101-toolkit-9-2-audit-certification-compliance-documentation?format=html Toolkit 9.2 - Audit & Certification Compliance Documentation Workflow: Procurement
Target Audience: Farm owner, and managers


Resource List

1.  2021 YouTube Logo Citrus Export Standards (Citrus Academy)
2. 2021 References Production Learning Material – Food Safety (Citrus Academy)
3. 2021 References SIZA Updates and Reports
]]> https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/9-administrative-excellence/9-2-audit-certification-compliance-documentation/7101-toolkit-9-2-audit-certification-compliance-documentation?format=html Workflow: Procurement
Target Audience: Farm owner, and managers


Resource List

1.  2021 YouTube Logo Citrus Export Standards (Citrus Academy)
2. 2021 References Production Learning Material – Food Safety (Citrus Academy)
3. 2021 References SIZA Updates and Reports
]]> angela@citrusacademy.org.za (Angela) Toolkit 9.2 - Audit and Certification Compliance Documentation Mon, 03 May 2021 20:01:33 +0200