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       <title>Workflow 5 - Product Quality - Citrus Resource Warehouse</title>
       <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality/5-1-developing-a-quality-vision-and-culture">Toolkit 5.1 - Developing a Quality Vision and Culture<br /></a><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality/5-2-setting-standards-and-planning-for-quality">Toolkit 5.2 - Setting Standards and Planning for Quality<br /></a><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality/5-3-quality-assurance-and-control">Toolkit 5.3 - Quality Assurance and Control<br /></a><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality/5-4-improving-quality-and-kpis">Toolkit 5.4 - Improving Quality and KPIs<br /></a><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality/5-5-change-control">Toolkit 5.5 - Change Control</a></p>]]></description>
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           <title>Toolkit 5.5 - Change Control</title>
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           <media:title type="plain">Toolkit 5.5 - Change Control</media:title>
           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners<br /><br />Resource List</span></p>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-551-basic-risk-assessment-template.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Basic Risk Assessment Template</a><br /></span></td>
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners<br /><br />Resource List</span></p>
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<tbody>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-551-basic-risk-assessment-template.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Basic Risk Assessment Template</a><br /></span></td>
</tr>
</tbody>
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           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 5.5 - Change Control</category>
           <pubDate>Tue, 04 May 2021 19:27:14 +0200</pubDate>
       </item>
              <item>
           <title>Toolkit 5.4 - Improving Quality and KPIs</title>
           <link>https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-4-improving-quality-and-kpis/7122-toolkit-5-4-improving-quality-and-kpis-1?format=html</link>
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           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow:&nbsp;Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners<br /><br /></span><span style="font-size: 10pt;">Resource List</span></p>
<table style="width: 800px; height: 30px;">
<tbody>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><a href="https://binged.it/3gQEhcP" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;Benchmarking Reference</a></span></td>
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</tbody>
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow:&nbsp;Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership, quality contractors, service providers, supervisors, product agents, and strategic partners<br /><br /></span><span style="font-size: 10pt;">Resource List</span></p>
<table style="width: 800px; height: 30px;">
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<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><a href="https://binged.it/3gQEhcP" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;Benchmarking Reference</a></span></td>
</tr>
</tbody>
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           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 5.4 - Improving Quality and KPIs</category>
           <pubDate>Tue, 04 May 2021 19:27:12 +0200</pubDate>
       </item>
              <item>
           <title>Toolkit 5.3 - Quality Assurance and Control</title>
           <link>https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-3-quality-assurance-and-control/7121-toolkit-5-3-quality-assurance-and-control-1?format=html</link>
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           <media:title type="plain">Toolkit 5.3 - Quality Assurance and Control</media:title>
           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Farm leadership, contractors, service providers, supervisors, product agents, and strategic partners<br /><br />Resource List</span></p>
<table style="width: 800px; height: 80px;">
<tbody>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">1.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-251-sop-template.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;SOP Example</a></span></td>
</tr>
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<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-533-service-level-agreement-sla-example.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Service Level Agreement (SLA) Example</a></span></td>
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<td style="width: 5px;"><span style="font-size: 10pt;">3.</span></td>
<td><span style="font-size: 10pt;"><a href="https://www.diffen.com/difference/Quality_Assurance_vs_Quality_Control" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;Quality Assurance vs. Quality Control</a></span></td>
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<td style="width: 5px;"><span style="font-size: 10pt;">4.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-533-service-level-agreement-sla-example.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Service Level Agreement (SLA) Example</a></span></td>
</tr>
</tbody>
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Farm leadership, contractors, service providers, supervisors, product agents, and strategic partners<br /><br />Resource List</span></p>
<table style="width: 800px; height: 80px;">
<tbody>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-251-sop-template.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;SOP Example</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-533-service-level-agreement-sla-example.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Service Level Agreement (SLA) Example</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">3.</span></td>
<td><span style="font-size: 10pt;"><a href="https://www.diffen.com/difference/Quality_Assurance_vs_Quality_Control" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;Quality Assurance vs. Quality Control</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">4.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-533-service-level-agreement-sla-example.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Service Level Agreement (SLA) Example</a></span></td>
</tr>
</tbody>
</table>]]></description>
           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 5.3 - Quality Assurance and Control</category>
           <pubDate>Tue, 04 May 2021 19:27:09 +0200</pubDate>
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              <item>
           <title>Toolkit 5.2 - Setting Standards and Planning for Quality</title>
           <link>https://crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/5-product-quality/5-2-setting-standards-and-planning-for-quality/7120-toolkit-5-2-setting-standards-and-planning-for-quality-1?format=html</link>
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           <media:title type="plain">Toolkit 5.2 - Setting Standards and Planning for Quality</media:title>
           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Farm managers, contractors, service providers, supervisors, product agents, and strategic partners<br /><br />Resource List</span></p>
<table style="width: 800px; height: 60px;">
<tbody>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-521-quality-plan-excel-template.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;Quality Plan Excel Template</a></span></td>
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<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;<a href="https://www.fftc.org.tw/htmlarea_file/library/20110721144122/bc54004.pdf">Quality Management System: Good Agricultural Practice (GAP) for on-farm production in Thailand </a></span></td>
</tr>
</tbody>
</table>]]></media:description>
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Farm managers, contractors, service providers, supervisors, product agents, and strategic partners<br /><br />Resource List</span></p>
<table style="width: 800px; height: 60px;">
<tbody>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-521-quality-plan-excel-template.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;Quality Plan Excel Template</a></span></td>
</tr>
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<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;<a href="https://www.fftc.org.tw/htmlarea_file/library/20110721144122/bc54004.pdf">Quality Management System: Good Agricultural Practice (GAP) for on-farm production in Thailand </a></span></td>
</tr>
</tbody>
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           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 5.2 - Setting Standards and Planning for Quality</category>
           <pubDate>Tue, 04 May 2021 19:27:07 +0200</pubDate>
       </item>
              <item>
           <title>Toolkit 5.1 - Developing a Quality Vision and Culture</title>
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           <media:title type="plain">Toolkit 5.1 - Developing a Quality Vision and Culture</media:title>
           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership team, strategic partner, supervisors, and contractors</span></p>
<p><span style="font-size: 10pt;"><br />Resource List</span></p>
<table style="width: 800px; height: 80px;">
<tbody>
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<td style="width: 5px;"><span style="font-size: 10pt;">1.</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://bit.ly/3ug3Yaz" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;</a></em><a href="https://bit.ly/3ug3Yaz" target="_blank" rel="noopener">Voice of the Customer (VOC): A Tool for Continual Improvement</a>&nbsp;(1 March 2017)</span></td>
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<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://asq.org/quality-resources/cost-of-quality" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;</a></em><a href="https://asq.org/quality-resources/cost-of-quality" target="_blank" rel="noopener">Cost of Quality (COQ)</a></span></td>
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<td style="width: 5px;"><span style="font-size: 10pt;">3.</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://createvalue.org/blog/assure-quality-at-the-source/" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;The Top Four Ways to Assure Quality at the Source</a>&nbsp;</em>by Sara Thompson (15 October 2019)</span></td>
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<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">4.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-514-simplified-steps-to-quality-at-source.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Simplified Steps to Quality at Source</a></span></td>
</tr>
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/5-product-quality"><span style="font-size: 10pt;">Workflow: Product Quality</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership team, strategic partner, supervisors, and contractors</span></p>
<p><span style="font-size: 10pt;"><br />Resource List</span></p>
<table style="width: 800px; height: 80px;">
<tbody>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">1.</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://bit.ly/3ug3Yaz" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;</a></em><a href="https://bit.ly/3ug3Yaz" target="_blank" rel="noopener">Voice of the Customer (VOC): A Tool for Continual Improvement</a>&nbsp;(1 March 2017)</span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://asq.org/quality-resources/cost-of-quality" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;</a></em><a href="https://asq.org/quality-resources/cost-of-quality" target="_blank" rel="noopener">Cost of Quality (COQ)</a></span></td>
</tr>
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<td style="width: 5px;"><span style="font-size: 10pt;">3.</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://createvalue.org/blog/assure-quality-at-the-source/" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;The Top Four Ways to Assure Quality at the Source</a>&nbsp;</em>by Sara Thompson (15 October 2019)</span></td>
</tr>
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<td style="width: 5px;"><span style="font-size: 10pt;">4.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-514-simplified-steps-to-quality-at-source.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Simplified Steps to Quality at Source</a></span></td>
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           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 5.1 - Developing a Quality Vision and Culture</category>
           <pubDate>Tue, 04 May 2021 19:27:05 +0200</pubDate>
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